Crestview EMDR Therapy
Crestview EMDR Therapy for Trauma Recovery
When painful memories or past traumatic experiences stay trapped in your mind and body, traditional talk therapy alone can sometimes feel incomplete. At New Heights Counseling, our certified and trained clinicians provide evidence-based Eye Movement Desensitization and Reprocessing (EMDR) therapy to help your brain reprocess stuck trauma, relieve anxiety, and restore emotional balance. Specialized outpatient EMDR therapy is available at our primary Crestview Counseling Office—conveniently located on N. Main Street—serving individuals, first responders, and military families across Crestview, Baker, Laurel Hill, Duke Field, and Eglin AFB.
Clinical Leadership & Medical Review: Founded, clinically supervised, and reviewed by Colleen Wenner, LMHC-QS (#MH16185), Master Certified Addiction Professional & EMDRIA Approved Consultant.
New Heights Counseling provides specialized, evidence-based outpatient care across Northwest Florida. | Last Medically Reviewed: September 2026
📱 What Is EMDR Therapy?
Think of your brain like a smartphone.
Under normal circumstances, when you experience something day-to-day, your phone’s operating system processes the data smoothly. It saves photos, organizes messages, and files everything away so your phone keeps running fast and clear.
But when something overwhelming, scary, or painful happens, it is like downloading a massive, corrupted file.
⚠️ Background App Glitch:
Your system cannot process it. Instead of getting filed away neatly, that memory stays open in the background, consuming all your processing power and draining your battery. Because that app is stuck running 24/7, any small trigger—a notification, a tone of voice, a familiar place—causes your screen to freeze, lag, or crash into sudden anxiety, anger, or panic. You end up running on 1% battery just trying to get through the day.
How EMDR Updates Your Brain's Operating System
📱 BEFORE EMDR
Corrupted File Open: Memory stays stuck in active RAM. Drains battery (fatigue) and freezes your system (panic, stress, anxiety) when triggered.
⚡ AFTER EMDR
System Update Complete: Bilateral stimulation unlocks the stuck data. The memory is fully reprocessed, compressed, and archived into long-term memory where it belongs.
Restored System Performance: You still remember what happened, but the emotional charge, physical panic, and background lag disappear—restoring daily energy, mental clarity, and peace.
What Does EMDR Help With?
Many people think EMDR is only for soldiers returning from war or people who survived terrible accidents. While it is incredible for Post-Traumatic Stress Disorder (PTSD), it helps with many everyday challenges, including:
Why Choose New Heights in Crestview?
You do not have to drive far away to Destin or Pensacola to find specialized mental health care. Our Crestview office brings advanced trauma therapy right to your neighborhood.
🎓 Advanced Level 2 EMDR Training
Our Crestview clinicians—Helena Castaneda, Shareen Ancog, and Hillary Anthony—have completed specialized Level 2 EMDR training.
🤝 A Dedicated Team Approach
Because we have multiple trained providers in one location, we match you with the therapist who best fits your personality, schedule, and goals.
📍 Safe, Private & Local
Conveniently located at 550 N Main St. (Suite F) in Crestview, providing confidential local care for families across North Okaloosa.
What to Expect During Your EMDR Sessions
Getting to Know You
Your counselor builds trust, answers your questions, and teaches you grounding tools so you feel completely safe.
Targeting the Problem
Together, you pick the specific memory, feeling, or negative belief you want to heal.
Bilateral Processing
Your therapist uses gentle eye movements or light taps while you focus on the memory for short periods.
Finding Peace
Over time, the memory loses its painful intensity. You leave sessions feeling lighter, calmer, and in control.
Meet Our Level 2 EMDR Trained Therapists
Licensed mental health professionals skilled in bilateral stimulation and trauma recovery.
![]() Helena CastanedaLCSW-QS #SW22296
✓ Level 2 EMDR Helena specializes in EMDR trauma reprocessing, complex grief, and anxiety recovery for adults and military families. View Bio → | ![]() Shareen AncogLMHC #MH23973
✓ Level 2 EMDR Shareen guides individuals through depression, life transitions, and panic relief using CBT and trauma-informed tools. View Bio → | ![]() Hillary AnthonyLMHC #MH23483
✓ Level 2 EMDR Hillary offers compassionate support for depression, burnout, grief, and emotional healing for adults and teens. View Bio → |
Dedicated Military, Veteran & First Responder Care
Our Level 2 EMDR therapists have extensive experience supporting active-duty military, veterans, and local emergency personnel connected to Duke Field, Eglin AFB, and 7th Special Forces Group (A).
A Welcoming Space for Healing and Support
From the time you arrive for your EMDR session, our goal is for you to feel calm and at ease. If there’s anything we can do to make your visit more comfortable, please don’t hesitate to let us know.
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![]() | Visit Our Crestview OfficeNew Heights Counseling & Consulting Address: 550 N Main St. (Suite F), Crestview, FL 32536 Phone: (850) 331-7339 Conveniently serving Crestview, Baker, Laurel Hill, and military personnel from Eglin AFB & Duke Field. 📍 Get Directions on Google Maps → |
Frequently Asked Questions About EMDR in Crestview
Common questions about trauma reprocessing and EMDR therapy
Do I have to talk about my traumatic event in detail?
No. Unlike traditional talk therapy, EMDR does not require you to describe every painful detail out loud. You simply hold the memory in your mind while focusing on bilateral stimulation (gentle eye movements or taps).
How long does EMDR therapy take to work?
While single traumatic events can sometimes be processed in just a few sessions, complex trauma or long-standing anxiety may take longer depending on your individual goals.
Can EMDR therapy be done online, or do I need to come in person?
While we love welcoming clients to our Crestview office on Main Street, our Level 2 EMDR-trained therapists can also deliver highly effective bilateral stimulation sessions virtually via secure telehealth across Florida.
What happens if I get emotional or overwhelmed during a session?
Feeling emotional is completely natural. Before we ever begin processing heavy memories, your therapist will spend time teaching you grounding techniques and relaxation tools so you always feel safe and in complete control.
Explore Additional Crestview Counseling Services & Guides:
Ready to Start Your Healing Journey?
Not sure which therapist is the right fit? Schedule a free consultation with Whitnie, our intake coordinator, and we’ll match you with the perfect Crestview EMDR specialist for your goals.
📍 550 N Main St Ste F, Crestview, FL 32536 | 📞 (850) 331-7339
🚨 Important Clinical & Emergency Crisis Notice:
New Heights Counseling & Consulting provides scheduled outpatient counseling services. We do not provide 24/7 emergency psychiatric or crisis intervention services.
If you or someone you know is experiencing a life-threatening mental health emergency or suicidal crisis, please call 911 immediately, call or text the Suicide & Crisis Lifeline at 988, or go to the nearest emergency room, such as HCA Florida Fort Walton-Destin Hospital ER or North Okaloosa Medical Center ER.









