Licensed Mental Health Counseling in Crestview, FL
Welcome to New Heights Counseling on North Main Street. Our licensed therapists provide compassionate, evidence-based outpatient therapy for individuals, military families, and couples across Crestview, Baker, Laurel Hill, and Okaloosa County.
🩺 Clinical Leadership: Founded and clinically supervised by Colleen Wenner, LMHC (#MH16185), New Heights Counseling provides specialized, trauma-informed outpatient care across Northwest Florida.
Our Specialized Counseling Services in Crestview
Tailored, evidence-based therapy options designed to meet your individual goals.
TraumaGently process past painful experiences and PTSD symptoms so your brain and body feel safe today and as you move forward. | Anxiety & PanicBreak free from chronic worry, sudden panic attacks, and stress using practical cognitive coping tools. | DepressionReclaim daily energy, emotional balance, clarity, and personal self-worth through compassionate clinical care. | Grief & LossNavigate painful life transitions, bereavement, and difficult loss within a safe, supportive counseling space. |
Integrative Healing: Advanced EMDR & Evidence-Based Care
Our Crestview team combines Level 2 EMDR training with complementary clinical approaches to address trauma, anxiety, depression, and grief from every angle.
Meet Our Crestview Therapy Team
Licensed clinicians dedicated to providing personalized outpatient mental health care in Okaloosa County.
Helena CastanedaLCSW-QS #SW22296
✓ Level 2 EMDR Helena specializes in EMDR trauma reprocessing, complex grief, and anxiety recovery for adults and military families. View Bio → | Shareen AncogLMHC #MH23973
✓ Level 2 EMDR Shareen guides individuals through depression, life transitions, and panic relief using CBT and trauma-informed tools. View Bio → | Hillary AnthonyLMHC #MH23483
✓ Level 2 EMDR Hillary offers compassionate support for depression, burnout, grief, and emotional healing for adults and teens. View Bio → |
Not Sure Who to Schedule With?
Speak directly with a member of our administration team. They will address your concerns, answer your questions, and match you with the right therapist on our Crestview team based on your individual goals and schedule.
Serving Crestview, Surrounding Communities & Military Families
Comprehensive outpatient counseling services tailored to the needs of North Florida residents, defense personnel, and local families.
🎖️ Dedicated Military & Defense Care
We proudly support active-duty service members, military spouses, veterans, and civil service personnel connected to Eglin AFB, Duke Field, and 7th Special Forces Group.
- Transitions, moves, and military lifestyle stress
- Trauma-informed care & EMDR processing
- Support for military dependents and couples
📍 Regional Access & Neighboring Areas
Our North Main Street clinic provides accessible in-person sessions and secure telehealth across Okaloosa, Walton, and Santa Rosa counties:
100% Confidential Off-Base Care for Military & Local Families
Serving personnel connected to Eglin AFB, Duke Field, and 7th Special Forces Group (A), along with local first responders and Okaloosa County families. Receive discreet, independent outpatient therapy in a private downtown setting.
📞 Call (850) 331-7339 to Get Started →A Welcoming Space for Healing and Support
From the time you arrive for your session, our goal is for you to feel calm and at ease. If there’s anything we can do to make your visit more comfortable, please don’t hesitate to let us know.
Visit Our Crestview OfficeAddress: 550 N Main St. Ste F, Crestview, FL 32536 Phone: (850) 331-7339 Hours: Monday–Friday, 8 AM–5 PM Local Landmarks: Located on the same side as 67 Home Furniture Store and Maynila Asian Market, directly across from the Crestview Courthouse. |
🚗 Driving Directions to Our Main Street Office
1. From South Crestview, Niceville & Eglin AFB (via FL-85 N):
Follow State Road 85 North (FL-85 N) toward Crestview. After crossing the I-10 interchange, continue north on FL-85, which becomes South Ferdon Boulevard. At the traffic light at S. Ferdon Boulevard and Field Avenue E (near the Shell gas station), turn left onto Field Avenue E, which becomes Downtown Main Street. Continue through downtown, and Main Street Suites (550 N. Main St.) will be on your left, between W. Woodruff Avenue and W. Texas Drive.
2. From Laurel Hill & North Crestview (via FL-85 S):
Follow FL-85 South (State Road 85) into Crestview. Turn right onto US-90 (W. James Lee Boulevard), then at the next traffic light, make a sharp left onto Main Street. Continue south on Main Street, and Main Street Suites (550 N. Main St.) will be immediately on your right, just before reaching W. Woodruff Avenue.
3. From Baker (via FL-4 E / US-90 E):
Follow FL-4 East toward Crestview, where it merges into US-90 East (W. James Lee Boulevard). Continue straight into downtown Crestview. At the traffic light near the historic Okaloosa County Courthouse, turn left onto North Main Street. Continue north on N. Main Street for approximately five blocks, passing W. Woodruff Avenue. Main Street Suites (550 N. Main St.) will be on your left, just after Woodruff Avenue.
🅿️ Parking: Free street parking is available directly in front of our building along N Main Street, with additional public parking accessible behind the suites.
Frequently Asked Questions
Common questions about counseling services at our Crestview, FL location
Do you accept insurance at the Crestview office?
We accept select commercial insurance plans and provide out-of-network superbills upon request. Because coverage details vary by provider and clinician, our administrative team is happy to verify your specific benefits before your first appointment.
What mental health services and therapy options do you offer in Crestview?
Our Crestview clinicians provide specialized care for trauma and PTSD (including Level 2 EMDR therapy), anxiety disorders, depression, grief, and life transitions. We work with children, adolescents, adults, and couples.
Are virtual or telehealth appointments available for North Okaloosa residents?
Yes! If you are unable to visit our Main Street clinic in person—or live in nearby Baker, Laurel Hill, or surrounding areas—we offer secure, HIPAA-compliant Telehealth sessions for anyone located anywhere in the state of Florida.
How do I get matched with the right therapist and schedule my first session?
Getting started is simple! You can schedule a free 15-minute consultation through our website, or contact our administrative team directly at (850) 331-7339. We will discuss your goals, answer your questions, and match you with the Crestview clinician best suited to your needs and schedule.
Get Started Today
Click below to schedule an appointment with New Heights Counseling & Consulting.
📍 550 N Main St Ste F, Crestview, FL 32536 | 📞 (850) 331-7339