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  • Crestview Military Counseling

    ๐ŸŽ–๏ธ Confidential Off-Base Outpatient Care in Okaloosa County

    Military & Veteran Counseling in Crestview, FL

    Specialized Trauma, Transition & Bereavement Support for Service Members & Families

    Military service demands immense strength, adaptability, and sacrifice. At New Heights Counseling, our trauma-informed therapists provide independent, 100% confidential outpatient care tailored to active-duty military, veterans, tactical operators, MST survivors, and military dependents across Northwest Florida.

    ๐Ÿฉบ Clinical Leadership: Founded and clinically supervised by Colleen Wenner, LMHC (#MH16185), New Heights Counseling combines over 55 years of collective clinical experience offering culturally competent, military-informed care.

    Military Stressors & Service Challenges We Address

    We understand the specific physical, psychological, and relational demands of defense service and offer specialized care tailored to your history:

    ๐Ÿ›ก๏ธ Operational Trauma, PTSD & Moral Injury

    Reprocessing combat trauma, blast exposure, critical incidents, hypervigilance, moral injury, and lingering psychological stress safely using evidence-based Level 2 EMDR.

    ๐ŸŽ—๏ธ Military Sexual Trauma (MST)

    Specialized, trauma-informed counseling for anyone who experienced sexual assault, harassment, or abuse during military serviceโ€”regardless of discharge type, rank, or service eraโ€”in a completely safe, confidential off-base environment.

    ๐Ÿ•Š๏ธ Active-Duty & Veteran Bereavement Counseling

    Compassionate bereavement support for family members of service members who died while on active duty, Gold Star families, and eligible surviving dependents navigating complex grief, loss, and life adjustment.

    โœˆ๏ธ Deployment, Reintegration & PCS Shifts

    Navigating frequent relocations, extended family separations, pre-deployment anxiety, and the adjustment stress of returning home to family routines.

    ๐ŸŽ–๏ธ Veteran Transition & Identity Loss

    Support for military members transitioning into civilian careers, coping with loss of camaraderie, establishing new routines, and rebuilding self-worth.

    ๐Ÿค Military Couples & Family Strain

    Strengthening communication, restoring emotional intimacy, and supporting spouses and children through operational uncertainty and relocations.

    ๐ŸŽ–๏ธ Want the VA to Cover Your Off-Base Counseling? Read our complete, step-by-step guide on How Florida Veterans Can Get Non-VA Therapy Approved via the Community Care Network (Optum) โ†’

    Recognizing Duty-Related Stress & Finding Relief

    Unaddressed military stress, MST, or unresolved grief can impact sleep, mood, relationships, and daily functioning.

    Signs of Service Burnout, MST & Loss

    • Persistent hypervigilance, feeling on edge or constantly alert
    • Sleep disruption, vivid nightmares, or chronic fatigue
    • Unresolved pain, anxiety, or mistrust following military sexual trauma (MST)
    • Deep bereavement or lingering shock after an active-duty or service-related loss
    • Irritability, sudden anger outbursts, or emotional numbness
    • Feeling disconnected from family, friends, or civilian life

    Outcomes of Military Counseling

    • Calmer nervous system and reduced physical panic/tension
    • Restored sleep quality and healthy emotional regulation
    • Safe reprocessing of MST memories to rebuild trust and safety
    • Gentle bereavement processing to honor lost loved ones and find peace
    • Practical tools to manage triggers and operational stress
    • Reconnected family relationships and a strong personal identity

    ๐Ÿ’ก Related Services: Military stress often requires specialized care. Explore our Crestview Trauma Therapy, EMDR Therapy, and Grief Counseling pages.

    Meet Our Crestview Military Specialists

    Experienced, Level 2 EMDR-trained clinicians equipped to support active-duty service members, veterans, MST survivors, and military spouses.

    Helena Castaneda, LCSW-QS #SW22296

    Helena Castaneda

    LCSW-QS #SW22296

    โœ“ Level 2 EMDR

    Helena specializes in trauma reprocessing, combat stress, Military Sexual Trauma (MST), and complex PTSD recovery for military members and veterans.

    View Bio โ†’
    Shareen Ancog, LMHC #MH23973

    Shareen Ancog

    LMHC #MH23973

    โœ“ Level 2 EMDR

    Serving over 24 years as a military spouse, Shareen provides deep, authentic understanding for deployment stress, military bereavement, relocations, and family balance.

    View Bio โ†’
    Hillary Anthony, LMHC #MH23483

    Hillary Anthony

    LMHC #MH23483

    โœ“ Level 2 EMDR

    Hillary offers grounded, compassionate care for service-related anxiety, life transitions, military bereavement, and emotional health.

    View Bio โ†’
    Serving Local Installations & Units

    Supporting Okaloosa County Defense Communities

    Conveniently located on North Main Street in Crestview, providing easy off-base access for local defense personnel:

    Eglin AFB

    Serving active-duty airmen, test wing personnel, DoD civilians, Gold Star families, and military dependents seeking independent care.

    Duke Field

    Specialized transition, MST, and PTSD counseling for Reserve, Air National Guard, and Special Operations aviators.

    7th SFG (A)

    Discreet, trauma-informed care for tactical operators, support personnel, and military spouses navigating high operational tempo and loss.

    Veterans & Families

    Dedicated outpatient support for retired service members dealing with long-term service memories, MST, loss, and civilian transitions.

    ๐Ÿ”’

    100% Confidential Off-Base Outpatient Care

    Receive independent, private therapy in a quiet downtown setting. Your privacy and clinical trust are our absolute top priority.

    ๐Ÿ“ž Call (850) 331-7339 to Get Started โ†’

    A Calm, Private Sanctuary for Confidential Sessions

    Our North Main Street clinic provides a discreet, peaceful environment designed for quiet, comfortable healing.

    Quiet Waiting Room at New Heights Counseling Crestview
    Welcoming Reception & Lobby
    Comfortable Counseling Room in Crestview FL
    Private Counseling Suite
    Peaceful Therapy Space in Crestview FL
    Quiet Therapy Environment
    New Heights Counseling Crestview Office Space
    Group & Team Space
    New Heights Counseling Office on Main Street Suites in Crestview FL

    Visit Our Crestview Office

    Address: 550 N Main St. Ste F, Crestview, FL 32536

    Phone: (850) 331-7339

    Hours: Mondayโ€“Friday, 8 AMโ€“5 PM

    Local Landmarks: Located on the same side as 67 Home Furniture Store and Maynila Asian Market, directly across from the Crestview Courthouse.

    ๐Ÿš— Driving Directions to Our Main Street Office

    1. From South Crestview, Niceville & Eglin AFB (via FL-85 N):

    Follow State Road 85 North (FL-85 N) toward Crestview. After crossing the I-10 interchange, continue north on FL-85, which becomes South Ferdon Boulevard. At the traffic light at S. Ferdon Boulevard and Field Avenue E (near the Shell gas station), turn left onto Field Avenue E, which becomes Downtown Main Street. Continue through downtown, and Main Street Suites (550 N. Main St.) will be on your left, between W. Woodruff Avenue and W. Texas Drive.

    2. From Laurel Hill & North Crestview (via FL-85 S):

    Follow FL-85 South (State Road 85) into Crestview. Turn right onto US-90 (W. James Lee Boulevard), then at the next traffic light, make a sharp left onto Main Street. Continue south on Main Street, and Main Street Suites (550 N. Main St.) will be immediately on your right, just before reaching W. Woodruff Avenue.

    3. From Baker (via FL-4 E / US-90 E):

    Follow FL-4 East toward Crestview, where it merges into US-90 East (W. James Lee Boulevard). Continue straight into downtown Crestview. At the traffic light near the historic Okaloosa County Courthouse, turn left onto North Main Street. Continue north on N. Main Street for approximately five blocks, passing W. Woodruff Avenue. Main Street Suites (550 N. Main St.) will be on your left, just after Woodruff Avenue.

    ๐Ÿ…ฟ๏ธ Parking: Free street parking is available directly in front of our building along N Main Street, with additional public parking accessible behind the suites.

    Frequently Asked Questions About Military Counseling

    Are military therapy sessions kept completely confidential off-base?

    Yes. As an independent civilian outpatient practice, we uphold strict HIPAA privacy guidelines. Your sessions remain completely confidential within legal standards, giving service members a safe, private space off-base.

    Do you offer counseling for Military Sexual Trauma (MST)?

    Yes. We provide specialized, trauma-informed therapy for individuals who experienced sexual assault, harassment, or abuse during military service, regardless of discharge status or service era.

    Is bereavement counseling available for active-duty and veteran families?

    Yes. We provide compassionate bereavement support for families of service members who died on active duty, Gold Star families, and surviving dependents navigating loss and life adjustments.

    How does Level 2 EMDR help with military trauma and PTSD?

    EMDR reprocesses combat, operational, MST, or training trauma by using bilateral stimulation to desensitize distressing memories, reducing hypervigilance, flashbacks, and sleep disruption.

    Are virtual or telehealth sessions available during field exercises or temporary moves?

    Yes. In addition to in-person appointments at our Crestview office, we provide secure, HIPAA-compliant Telehealth sessions for clients located anywhere within Florida.

    ๐Ÿ“ Accessible Local Healing: Located at 550 N Main St. Suite F, Crestview, FL 32536โ€”serving Eglin AFB, Duke Field, 7th SFG (A), Crestview, Baker, and Laurel Hill families.

    Confidential Care Built Around Your Service

    Schedule a free 15-minute consultation to speak with our Crestview team about military and veteran support options.

    ๐Ÿ“ 550 N Main St Ste F, Crestview, FL 32536  |  ๐Ÿ“ž (850) 331-7339

    ๐ŸŽ–๏ธ Confidential Off-Base Outpatient Care in Okaloosa County

    Military & Veteran Counseling in Crestview, FL

    Specialized Trauma, Transition & Bereavement Support for Service Members & Families

    Military service demands immense strength, adaptability, and sacrifice. At New Heights Counseling, our trauma-informed therapists provide independent, 100% confidential outpatient care tailored to active-duty military, veterans, tactical operators, MST survivors, and military dependents across Northwest Florida.

    ๐Ÿฉบ Clinical Leadership: Founded and clinically supervised by Colleen Wenner, LMHC (#MH16185), New Heights Counseling combines over 55 years of collective clinical experience offering culturally competent, military-informed care.

    Military Stressors & Service Challenges We Address

    We understand the specific physical, psychological, and relational demands of defense service and offer specialized care tailored to your history:

    ๐Ÿ›ก๏ธ Operational Trauma, PTSD & Moral Injury

    Reprocessing combat trauma, blast exposure, critical incidents, hypervigilance, moral injury, and lingering psychological stress safely using evidence-based Level 2 EMDR.

    ๐ŸŽ—๏ธ Military Sexual Trauma (MST)

    Specialized, trauma-informed counseling for anyone who experienced sexual assault, harassment, or abuse during military serviceโ€”regardless of discharge type, rank, or service eraโ€”in a completely safe, confidential off-base environment.

    ๐Ÿ•Š๏ธ Active-Duty & Veteran Bereavement Counseling

    Compassionate bereavement support for family members of service members who died while on active duty, Gold Star families, and eligible surviving dependents navigating complex grief, loss, and life adjustment.

    โœˆ๏ธ Deployment, Reintegration & PCS Shifts

    Navigating frequent relocations, extended family separations, pre-deployment anxiety, and the adjustment stress of returning home to family routines.

    ๐ŸŽ–๏ธ Veteran Transition & Identity Loss

    Support for military members transitioning into civilian careers, coping with loss of camaraderie, establishing new routines, and rebuilding self-worth.

    ๐Ÿค Military Couples & Family Strain

    Strengthening communication, restoring emotional intimacy, and supporting spouses and children through operational uncertainty and relocations.

    Recognizing Duty-Related Stress & Finding Relief

    Unaddressed military stress, MST, or unresolved grief can impact sleep, mood, relationships, and daily functioning.

    Signs of Service Burnout, MST & Loss

    • Persistent hypervigilance, feeling on edge or constantly alert
    • Sleep disruption, vivid nightmares, or chronic fatigue
    • Unresolved pain, anxiety, or mistrust following military sexual trauma (MST)
    • Deep bereavement or lingering shock after an active-duty or service-related loss
    • Irritability, sudden anger outbursts, or emotional numbness
    • Feeling disconnected from family, friends, or civilian life

    Outcomes of Military Counseling

    • Calmer nervous system and reduced physical panic/tension
    • Restored sleep quality and healthy emotional regulation
    • Safe reprocessing of MST memories to rebuild trust and safety
    • Gentle bereavement processing to honor lost loved ones and find peace
    • Practical tools to manage triggers and operational stress
    • Reconnected family relationships and a strong personal identity

    ๐Ÿ’ก Related Services: Military stress often requires specialized care. Explore our Crestview Trauma Therapy, EMDR Therapy, and Grief Counseling pages.

    Meet Our Crestview Military Specialists

    Experienced, Level 2 EMDR-trained clinicians equipped to support active-duty service members, veterans, MST survivors, and military spouses.

    Helena Castaneda, LCSW-QS #SW22296

    Helena Castaneda

    LCSW-QS #SW22296

    โœ“ Level 2 EMDR

    Helena specializes in trauma reprocessing, combat stress, Military Sexual Trauma (MST), and complex PTSD recovery for military members and veterans.

    View Bio โ†’
    Shareen Ancog, LMHC #MH23973

    Shareen Ancog

    LMHC #MH23973

    โœ“ Level 2 EMDR

    Serving over 24 years as a military spouse, Shareen provides deep, authentic understanding for deployment stress, military bereavement, relocations, and family balance.

    View Bio โ†’
    Hillary Anthony, LMHC #MH23483

    Hillary Anthony

    LMHC #MH23483

    โœ“ Level 2 EMDR

    Hillary offers grounded, compassionate care for service-related anxiety, life transitions, military bereavement, and emotional health.

    View Bio โ†’
    Serving Local Installations & Units

    Supporting Okaloosa County Defense Communities

    Conveniently located on North Main Street in Crestview, providing easy off-base access for local defense personnel:

    Eglin AFB

    Serving active-duty airmen, test wing personnel, DoD civilians, Gold Star families, and military dependents seeking independent care.

    Duke Field

    Specialized transition, MST, and PTSD counseling for Reserve, Air National Guard, and Special Operations aviators.

    7th SFG (A)

    Discreet, trauma-informed care for tactical operators, support personnel, and military spouses navigating high operational tempo and loss.

    Veterans & Families

    Dedicated outpatient support for retired service members dealing with long-term service memories, MST, loss, and civilian transitions.

    ๐Ÿ”’

    100% Confidential Off-Base Outpatient Care

    Receive independent, private therapy in a quiet downtown setting. Your privacy and clinical trust are our absolute top priority.

    ๐Ÿ“ž Call (850) 331-7339 to Get Started โ†’

    A Calm, Private Sanctuary for Confidential Sessions

    Our North Main Street clinic provides a discreet, peaceful environment designed for quiet, comfortable healing.

    Quiet Waiting Room at New Heights Counseling Crestview
    Welcoming Reception & Lobby
    Comfortable Counseling Room in Crestview FL
    Private Counseling Suite
    Peaceful Therapy Space in Crestview FL
    Quiet Therapy Environment
    New Heights Counseling Crestview Office Space
    Group & Team Space
    New Heights Counseling Office on Main Street Suites in Crestview FL

    Visit Our Crestview Office

    Address: 550 N Main St. Ste F, Crestview, FL 32536

    Phone: (850) 331-7339

    Hours: Mondayโ€“Friday, 8 AMโ€“5 PM

    Local Landmarks: Located on the same side as 67 Home Furniture Store and Maynila Asian Market, directly across from the Crestview Courthouse.

    ๐Ÿš— Driving Directions to Our Main Street Office

    1. From South Crestview, Niceville & Eglin AFB (via FL-85 N):

    Follow State Road 85 North (FL-85 N) toward Crestview. After crossing the I-10 interchange, continue north on FL-85, which becomes South Ferdon Boulevard. At the traffic light at S. Ferdon Boulevard and Field Avenue E (near the Shell gas station), turn left onto Field Avenue E, which becomes Downtown Main Street. Continue through downtown, and Main Street Suites (550 N. Main St.) will be on your left, between W. Woodruff Avenue and W. Texas Drive.

    2. From Laurel Hill & North Crestview (via FL-85 S):

    Follow FL-85 South (State Road 85) into Crestview. Turn right onto US-90 (W. James Lee Boulevard), then at the next traffic light, make a sharp left onto Main Street. Continue south on Main Street, and Main Street Suites (550 N. Main St.) will be immediately on your right, just before reaching W. Woodruff Avenue.

    3. From Baker (via FL-4 E / US-90 E):

    Follow FL-4 East toward Crestview, where it merges into US-90 East (W. James Lee Boulevard). Continue straight into downtown Crestview. At the traffic light near the historic Okaloosa County Courthouse, turn left onto North Main Street. Continue north on N. Main Street for approximately five blocks, passing W. Woodruff Avenue. Main Street Suites (550 N. Main St.) will be on your left, just after Woodruff Avenue.

    ๐Ÿ…ฟ๏ธ Parking: Free street parking is available directly in front of our building along N Main Street, with additional public parking accessible behind the suites.

    Frequently Asked Questions About Military Counseling

    Are military therapy sessions kept completely confidential off-base?

    Yes. As an independent civilian outpatient practice, we uphold strict HIPAA privacy guidelines. Your sessions remain completely confidential within legal standards, giving service members a safe, private space off-base.

    Do you offer counseling for Military Sexual Trauma (MST)?

    Yes. We provide specialized, trauma-informed therapy for individuals who experienced sexual assault, harassment, or abuse during military service, regardless of discharge status or service era.

    Is bereavement counseling available for active-duty and veteran families?

    Yes. We provide compassionate bereavement support for families of service members who died on active duty, Gold Star families, and surviving dependents navigating loss and life adjustments.

    How does Level 2 EMDR help with military trauma and PTSD?

    EMDR reprocesses combat, operational, MST, or training trauma by using bilateral stimulation to desensitize distressing memories, reducing hypervigilance, flashbacks, and sleep disruption.

    Are virtual or telehealth sessions available during field exercises or temporary moves?

    Yes. In addition to in-person appointments at our Crestview office, we provide secure, HIPAA-compliant Telehealth sessions for clients located anywhere within Florida.

    ๐Ÿ“ Accessible Local Healing: Located at 550 N Main St. Suite F, Crestview, FL 32536โ€”serving Eglin AFB, Duke Field, 7th SFG (A), Crestview, Baker, and Laurel Hill families.

    Confidential Care Built Around Your Service

    Schedule a free 15-minute consultation to speak with our Crestview team about military and veteran support options.

    ๐Ÿ“ 550 N Main St Ste F, Crestview, FL 32536  |  ๐Ÿ“ž (850) 331-7339