Crestview Trauma Therapy
Compassionate Trauma Therapy in Crestview, FL
When distressing experiences occur, your mind and body adapt to protect you. But when those survival alarms remain active long after the event, daily life can feel overwhelming. At New Heights Counseling, we help you safely reset your nervous system and reclaim peace of mind.
📍 Conveniently located on N. Main Street, serving Crestview, Baker, Laurel Hill, Duke Field, and Eglin AFB families.
🩺 Clinical Leadership: Founded and clinically supervised by Colleen Wenner, LMHC (#MH16185), New Heights Counseling provides specialized, trauma-informed outpatient care across Northwest Florida.
Meet Our Crestview Trauma Specialists
Licensed clinicians skilled in Level 2 EMDR, somatic grounding, and evidence-based trauma processing.
Helena CastanedaLCSW-QS #SW22296
✓ Level 2 EMDR Specializing in advanced trauma processing, Helena brings a compassionate approach to help clients navigate PTSD and painful memories safely. View Bio → | Shareen AncogLMHC #MH23973
✓ Level 2 EMDR Shareen utilizes Level 2 EMDR techniques to help individuals break free from panic triggers, low self-worth, and lingering trauma. View Bio → | Hillary AnthonyLMHC #MH23483
✓ Level 2 EMDR With specialized Level 2 EMDR training, Hillary assists clients in processing grief, complex life transitions, and stressful events. View Bio → |
Recognizing the Different Types of Trauma
Trauma isn't defined only by severe, catastrophic events. It can stem from any experience that overwhelms your capacity to cope.
⚡ Single-Event Trauma
Impact from a single overwhelming occurrence such as a motor vehicle accident, physical assault, natural disaster, or medical emergency.
🌊 Complex & Cumulative Stress
Repeated exposure to stressful environments, ongoing emotional distress, toxic relationships, or prolonged military deployments.
🌱 Developmental & Early Trauma
Childhood neglect, abandonment, family instability, or emotional wounds that shape adult self-worth, trust, and relationship patterns.
🛡️ Vicarious & Occupational Trauma
Cumulative stress experienced by first responders, military personnel, and healthcare workers dealing with critical incidents on duty.
Evidence-Based Care Backed by Gold-Standard Research
Our Crestview trauma practice adheres to treatment guidelines established by the world’s leading mental health organizations.
🏅 EMDRIA AlignmentOur clinicians utilize Level 2 EMDR protocols recognized by the EMDR International Association (EMDRIA) for PTSD and trauma recovery. | 🧠 Neurobiological FocusWe combine eye-movement processing with somatic grounding techniques to help the brain reprocess traumatic memories at a biological level. | 🛡️ Trauma-Focused CareUtilizing evidence-based frameworks like Trauma-Focused CBT, ART, and somatic grounding tailored to your specific history and comfort level. |
According to the American Psychological Association (APA) and the World Health Organization (WHO), EMDR and trauma-focused cognitive therapies are among the most effective clinical treatments for resolving acute and complex trauma.
Tailored Trauma Care Built Around Your Comfort
Healing is never one-size-fits-all. While our clinicians hold advanced training in specialized EMDR therapy in Crestview, we collaborate with you to choose the modalities that match your preferences, goals, and personal pace.
🤝 You are always in control of your sessions. We adapt our clinical tools to what feels safest and most effective for you—never forcing a single path to healing.
How We Build Your Personalized Plan
| Step 1: Collaborative Assessment We discuss your history, goals, and comfort levels to choose the clinical approach you feel best about. | Step 2: Multi-Professional Collaboration With your approval, we consult with your physicians or trusted professionals to ensure seamless, holistic care. | Step 3: Paced Processing We move at your speed using your preferred modality, continually checking in to ensure safety and comfort. |
| Step 4: Objective Outcome Tracking We don't guess your progress—we use validated outcome measures to actively monitor improvement and adjust as needed. | Step 5: Skill Refinement & Adaptability We continually refine your coping strategies and adjust our therapeutic techniques based on real-time feedback. | Step 6: Integration & Long-Term Growth Establish healthy boundaries, restore emotional balance, and build lasting resilience for your future. |
Trauma-Informed Care for Crestview & Military Personnel
Providing confidential, evidence-based trauma recovery, EMDR therapy, and PTSD support tailored to active-duty military, veterans, first responders, and local residents.
Are you a Veteran seeking trauma or EMDR therapy? The VA Community Care Network (Optum Region 3) can cover 100% of your care at New Heights Counseling. Learn how to request a Community Care referral to our Crestview office →
🎖️ Military & First Responder PTSD
Serving military personnel from Duke Field, Eglin AFB, and 7th Special Forces Group (A), along with local Okaloosa County first responders processing critical incidents.
- Combat exposure and operational stress trauma
- Specialized EMDR reprocessing for traumatic memories
- Moral injury, hypervigilance, and PTSD recovery
📍 Accessible Local Healing
Our North Main Street clinic offers a secure, quiet space for in-person trauma therapy and confidential telehealth across Northwest Florida:
100% Confidential Off-Base Care for Military & First Responders
Serving active-duty personnel connected to Eglin AFB, Duke Field, and 7th Special Forces Group (A), along with local first responders and Okaloosa County families. Receive discreet, independent outpatient trauma therapy in a private downtown setting.
📞 Call (850) 331-7339 to Get Started →A Calm, Peaceful Environment Designed for Your Comfort
We know that stepping into a new space can feel intimidating—especially when living with anxiety. Our Crestview office is intentionally created to be a quiet, safe, and comfortable sanctuary where you can feel at ease from the moment you walk through the door.
Visit Our Crestview OfficeAddress: 550 N Main St. Ste F, Crestview, FL 32536 Phone: (850) 331-7339 Hours: Monday–Friday, 8 AM–5 PM Local Landmarks: Located on the same side as the 67 Home Furniture Store and Maynila Asian Market, directly across from the Crestview Courthouse. |
🚗 Driving Directions to Our Main Street Office
1. From South Crestview, Niceville & Eglin AFB (via FL-85 N):
Follow State Road 85 North (FL-85 N) toward Crestview. After crossing the I-10 interchange, continue north on FL-85, which becomes South Ferdon Boulevard. At the traffic light at S. Ferdon Boulevard and Field Avenue E (near the Shell gas station), turn left onto Field Avenue E, which becomes Downtown Main Street. Continue through downtown, and Main Street Suites (550 N. Main St.) will be on your left, between W. Woodruff Avenue and W. Texas Drive.
2. From Laurel Hill & North Crestview (via FL-85 S):
Follow FL-85 South (State Road 85) into Crestview. Turn right onto US-90 (W. James Lee Boulevard), then at the next traffic light, make a sharp left onto Main Street. Continue south on Main Street, and Main Street Suites (550 N. Main St.) will be immediately on your right, just before reaching W. Woodruff Avenue.
3. From Baker (via FL-4 E / US-90 E):
Follow FL-4 East toward Crestview, where it merges into US-90 East (W. James Lee Boulevard). Continue straight into downtown Crestview. At the traffic light near the historic Okaloosa County Courthouse, turn left onto North Main Street. Continue north on N. Main Street for approximately five blocks, passing W. Woodruff Avenue. Main Street Suites (550 N. Main St.) will be on your left, just after Woodruff Avenue.
🅿️ Parking: Free street parking is available directly in front of our building along N Main Street, with additional public parking accessible behind the suites.
Frequently Asked Questions About Trauma Therapy in Crestview
Common questions about trauma recovery and EMDR therapy
Do I have to re-live or describe my traumatic event in detail?
No. Modern trauma approaches like EMDR and ART do not require you to describe every painful detail out loud. Your therapist guides you through bilateral processing while keeping you safely grounded in the present moment.
How do I know if I have PTSD or cumulative stress?
If you notice ongoing hypervigilance, sudden emotional triggers, trouble sleeping, persistent self-blame, or feeling disconnected from daily life, your nervous system may be holding unhealed stress. During your intake, we help assess your symptoms and build a clear recovery plan.
Is trauma therapy available via Telehealth across Florida?
Yes! While we love seeing clients at our Main Street clinic in Crestview, our Level 2 EMDR therapists offer secure, HIPAA-compliant Telehealth sessions for residents located anywhere in Florida.
Do you provide confidential care for active-duty military and first responders?
Yes. We provide discreet, independent off-base therapy for service members stationed at Duke Field, Eglin AFB, 7th Special Forces Group, and local Okaloosa County first responders.
Explore Additional Crestview Counseling Services:
Take the First Step Toward Trauma Healing Today
Schedule a free 15-minute consultation to speak with our Crestview team about trauma recovery and EMDR therapy.
📍 550 N Main St Ste F, Crestview, FL 32536 | 📞 (850) 331-7339
Compassionate Trauma Therapy in Crestview, FL
When distressing experiences occur, your mind and body adapt to protect you. But when those survival alarms remain active long after the event, daily life can feel overwhelming. At New Heights Counseling, we help you safely reset your nervous system and reclaim peace of mind.
📍 Conveniently located on N. Main Street, serving Crestview, Baker, Laurel Hill, Duke Field, and Eglin AFB families.
🩺 Clinical Leadership: Founded and clinically supervised by Colleen Wenner, LMHC (#MH16185), New Heights Counseling provides specialized, trauma-informed outpatient care across Northwest Florida.
Meet Our Crestview Trauma Specialists
Licensed clinicians skilled in Level 2 EMDR, somatic grounding, and evidence-based trauma processing.
Helena CastanedaLCSW-QS #SW22296
✓ Level 2 EMDR Specializing in advanced trauma processing, Helena brings a compassionate approach to help clients navigate PTSD and painful memories safely. View Bio → | Shareen AncogLMHC #MH23973
✓ Level 2 EMDR Shareen utilizes Level 2 EMDR techniques to help individuals break free from panic triggers, low self-worth, and lingering trauma. View Bio → | Hillary AnthonyLMHC #MH23483
✓ Level 2 EMDR With specialized Level 2 EMDR training, Hillary assists clients in processing grief, complex life transitions, and stressful events. View Bio → |
Recognizing the Different Types of Trauma
Trauma isn't defined only by severe, catastrophic events. It can stem from any experience that overwhelms your capacity to cope.
⚡ Single-Event Trauma
Impact from a single overwhelming occurrence such as a motor vehicle accident, physical assault, natural disaster, or medical emergency.
🌊 Complex & Cumulative Stress
Repeated exposure to stressful environments, ongoing emotional distress, toxic relationships, or prolonged military deployments.
🌱 Developmental & Early Trauma
Childhood neglect, abandonment, family instability, or emotional wounds that shape adult self-worth, trust, and relationship patterns.
🛡️ Vicarious & Occupational Trauma
Cumulative stress experienced by first responders, military personnel, and healthcare workers dealing with critical incidents on duty.
Evidence-Based Care Backed by Gold-Standard Research
Our Crestview trauma practice adheres to treatment guidelines established by the world’s leading mental health organizations.
🏅 EMDRIA AlignmentOur clinicians utilize Level 2 EMDR protocols recognized by the EMDR International Association (EMDRIA) for PTSD and trauma recovery. | 🧠 Neurobiological FocusWe combine eye-movement processing with somatic grounding techniques to help the brain reprocess traumatic memories at a biological level. | 🛡️ Trauma-Focused CareUtilizing evidence-based frameworks like Trauma-Focused CBT, ART, and somatic grounding tailored to your specific history and comfort level. |
According to the American Psychological Association (APA) and the World Health Organization (WHO), EMDR and trauma-focused cognitive therapies are among the most effective clinical treatments for resolving acute and complex trauma.
Tailored Trauma Care Built Around Your Comfort
Healing is never one-size-fits-all. While our clinicians hold advanced training in specialized EMDR therapy in Crestview, we collaborate with you to choose the modalities that match your preferences, goals, and personal pace.
🤝 You are always in control of your sessions. We adapt our clinical tools to what feels safest and most effective for you—never forcing a single path to healing.
How We Build Your Personalized Plan
| Step 1: Collaborative Assessment We discuss your history, goals, and comfort levels to choose the clinical approach you feel best about. | Step 2: Multi-Professional Collaboration With your approval, we consult with your physicians or trusted professionals to ensure seamless, holistic care. | Step 3: Paced Processing We move at your speed using your preferred modality, continually checking in to ensure safety and comfort. |
| Step 4: Objective Outcome Tracking We don't guess your progress—we use validated outcome measures to actively monitor improvement and adjust as needed. | Step 5: Skill Refinement & Adaptability We continually refine your coping strategies and adjust our therapeutic techniques based on real-time feedback. | Step 6: Integration & Long-Term Growth Establish healthy boundaries, restore emotional balance, and build lasting resilience for your future. |
Trauma-Informed Care for Crestview & Military Personnel
Providing confidential, evidence-based trauma recovery, EMDR therapy, and PTSD support tailored to active-duty military, veterans, first responders, and local residents.
🇺🇸 Are you a Veteran seeking trauma or EMDR therapy? The VA Community Care Network (Optum Region 3) can cover 100% of your care at New Heights Counseling. Learn how to request a Community Care referral to our Crestview office →
🎖️ Military & First Responder PTSD
Serving military personnel from Duke Field, Eglin AFB, and 7th Special Forces Group (A), along with local Okaloosa County first responders processing critical incidents.
- Combat exposure and operational stress trauma
- Specialized EMDR reprocessing for traumatic memories
- Moral injury, hypervigilance, and PTSD recovery
📍 Accessible Local Healing
Our North Main Street clinic offers a secure, quiet space for in-person trauma therapy and confidential telehealth across Northwest Florida:
100% Confidential Off-Base Care for Military & First Responders
Serving active-duty personnel connected to Eglin AFB, Duke Field, and 7th Special Forces Group (A), along with local first responders and Okaloosa County families. Receive discreet, independent outpatient trauma therapy in a private downtown setting.
📞 Call (850) 331-7339 to Get Started →A Calm, Peaceful Environment Designed for Your Comfort
We know that stepping into a new space can feel intimidating—especially when living with anxiety. Our Crestview office is intentionally created to be a quiet, safe, and comfortable sanctuary where you can feel at ease from the moment you walk through the door.
Visit Our Crestview OfficeAddress: 550 N Main St. Ste F, Crestview, FL 32536 Phone: (850) 331-7339 Hours: Monday–Friday, 8 AM–5 PM Local Landmarks: Located on the same side as the 67 Home Furniture Store and Maynila Asian Market, directly across from the Crestview Courthouse. |
🚗 Driving Directions to Our Main Street Office
1. From South Crestview, Niceville & Eglin AFB (via FL-85 N):
Follow State Road 85 North (FL-85 N) toward Crestview. After crossing the I-10 interchange, continue north on FL-85, which becomes South Ferdon Boulevard. At the traffic light at S. Ferdon Boulevard and Field Avenue E (near the Shell gas station), turn left onto Field Avenue E, which becomes Downtown Main Street. Continue through downtown, and Main Street Suites (550 N. Main St.) will be on your left, between W. Woodruff Avenue and W. Texas Drive.
2. From Laurel Hill & North Crestview (via FL-85 S):
Follow FL-85 South (State Road 85) into Crestview. Turn right onto US-90 (W. James Lee Boulevard), then at the next traffic light, make a sharp left onto Main Street. Continue south on Main Street, and Main Street Suites (550 N. Main St.) will be immediately on your right, just before reaching W. Woodruff Avenue.
3. From Baker (via FL-4 E / US-90 E):
Follow FL-4 East toward Crestview, where it merges into US-90 East (W. James Lee Boulevard). Continue straight into downtown Crestview. At the traffic light near the historic Okaloosa County Courthouse, turn left onto North Main Street. Continue north on N. Main Street for approximately five blocks, passing W. Woodruff Avenue. Main Street Suites (550 N. Main St.) will be on your left, just after Woodruff Avenue.
🅿️ Parking: Free street parking is available directly in front of our building along N Main Street, with additional public parking accessible behind the suites.
Frequently Asked Questions About Trauma Therapy in Crestview
Common questions about trauma recovery and EMDR therapy
Do I have to re-live or describe my traumatic event in detail?
No. Modern trauma approaches like EMDR and ART do not require you to describe every painful detail out loud. Your therapist guides you through bilateral processing while keeping you safely grounded in the present moment.
How do I know if I have PTSD or cumulative stress?
If you notice ongoing hypervigilance, sudden emotional triggers, trouble sleeping, persistent self-blame, or feeling disconnected from daily life, your nervous system may be holding unhealed stress. During your intake, we help assess your symptoms and build a clear recovery plan.
Is trauma therapy available via Telehealth across Florida?
Yes! While we love seeing clients at our Main Street clinic in Crestview, our Level 2 EMDR therapists offer secure, HIPAA-compliant Telehealth sessions for residents located anywhere in Florida.
Do you provide confidential care for active-duty military and first responders?
Yes. We provide discreet, independent off-base therapy for service members stationed at Duke Field, Eglin AFB, 7th Special Forces Group, and local Okaloosa County first responders.
Explore Additional Crestview Counseling Services:
Take the First Step Toward Trauma Healing Today
Schedule a free 15-minute consultation to speak with our Crestview team about trauma recovery and EMDR therapy.
📍 550 N Main St Ste F, Crestview, FL 32536 | 📞 (850) 331-7339
